o     Achieved 168% of Services quota for ‘12

o     Achieved 114% of quota for ’11

o     Achieved 102% of quota for ’10

o     Achieved 108% of quota for ‘09

o     Achieved 152% of quota for ’08

o     Achieved 112% of quota for ’07

o     Achieved 114% of quota for YTD ’06

o     Achieved 132% of quota for ’05 

o     Achieved 107% of quota for ’04

o     Achieved 112% of quota in ‘03

o     Achieved 118% of quota in ‘02

o     Increased the territory revenue by 37% Year over Year in FY 08.

o     Ranked 7th among all Commercial Account Managers in the US in 2008.

o     Grew revenue by 28% Year over  Previous Year in FY ‘05

o     Achieved 170% of quota in first 18 months of hire for ‘98/99

o     Achieved 225% as a team member and selected for Lucent’s Achiever’s Club twice.

o     Achieved over 100% of quota every year of employment as well as ranked consistently in the top 10% in Systems engineering job category.

 

FUNCTIONAL SKILLS:

 

·               Effective communicator with strong influencer skills, exceptional problem solving skill sets, and the ability to develop technical solutions from complex business drivers.

·               Great reputation for consistently going beyond what is required as well as being a strong client advocate.

·               High Impact Presentation Skills, Revenue Growth, Executive Relationship Development, Technology Optimization, Strategic Planning, Accurate Forecasting and Pipeline Management, Agile PMP, ITIL Certified.

 

TECHNICAL SKILLS:

 

·               Various platforms:  iOS/ Mobile application development, 4G/WiMax / Application Development, iPad, iPhone/ CRM/ERP tools, 3G/4G mobile devices, network infrastructure, servers & storage, cloud computing, and embedded technologies.

·               ERP/CRM, Cloud Computing, Microsoft Server 2008, Microsoft SQL, Microsoft Office, Microsoft Dynamics, Microsoft SharePoint, Microsoft Windows OS, Web Content Management, UNIX, Linux, x86 Servers/Blades, SAN/NAS, Network Management Software, Server Management Software, Virtualization, Application Management Software, SOA,  ITIL, IDS/IPS, VPN(IPSec, L2TP, L2F), SSL, SSL/VPN, Firewalls, ATM, Frame Relay, VOIP, 10/100,10GB and Gigabit Ethernet, Single Sign On, RSA, IMS, EVDO, HSDPA, UMTS, 802.11, PKI, DWDM/SONET, IPTV, MPLS.

·               Proficient in PC frameworks as well as processor architecture and design.

 

PROFESSIONAL EXPERIENCE:

 

Salesforce.com | Atlanta, GA                            March 2013 - Present

Strategic Commercial Account Manager

 

·               Responsible for generating new business into a blend of installed accounts and prospects.

·               Responsible for the Sales Cloud, Service Cloud, Marketing Cloud and Data.com product lines.

·               Drive strategic, enterprise-wide Social Network & CRM sales initiatives to an account mix of existing    enterprise clients and new logo opportunities.

·               Responsible for evangelizing the “Internet of Things” to C-Level and VP Level executives.

·               Accurately forecast sales activity and revenue achievement while creating satisfied customers that can be referenced in future sales cycles.

·               CRM advocate and advisor for a select group of customers/prospects focusing on how cloud-based CRM, BPM and Customer Service & Marketing Automation solutions combined with Mobility and Social Media are dramatically changing how they connect, share, and collaborate with their customers and extended enterprise. 



·               Assist clients and prospects in developing and deploying innovative strategies and market leading, cloud-based solutions to richly engage with their prospects, customers, employees, partners and stakeholders that matters to their business.

·               Sales Cloud Badge, Service Cloud Badge, Exact Target Badge, Force.com (Platform) Sales Certifications

·               Sales Cloud Administrator certification in progress.

 

Microsoft Corporation | Atlanta, GA November 2011- January 2013

Enterprise Account Manager

 

·               Sell Microsoft complex software solutions into large Enterprise accounts (Dynamics, Office, Windows 7, Windows Server, SharePoint, Azure, Biz Talk, Forefront, and SQL).

·               Engagement of the virtual teams in strategic planning and deal execution.

·               Responsible for driving conditions of satisfaction with the customer base.

·               Engagement of the mobility team in Proof of Concepts and Application Development for Windows 8 releases.

·               Develop and manage partnerships with Vendors and Value Added Resellers in order to integrate Microsoft solutions into customer environments.

·               Drive executive level strategies mapped to solving customers’ key business issues.

·               Develop relationships and provide business value to multiple CXO relationships (CFO, CIO, COO, and CEO) and VP Line of Business relationships.

·               Manage and negotiate large Enterprise Microsoft licensing, renewals and customer agreements.

·               Coordinate Executive briefings in Redmond for key customer engagements.

·               Won an award for a Cloud Computing strategic win in the District.

·               Transform and increase revenue in an underperforming territory in Columbus, GA by 40%.

·               Achieve 112% of Enterprise software quota and 168% of Microsoft Services quota.

 

Apple Corporation | Atlanta, GA January 2011- November 2011

Enterprise Account Manager (Mobile)

 

·               Sold Apple iOS Solutions (iPad and iPhone) into Fortune 500 accounts in the Southeast (i.e. Home Depot, Coca-Cola, Wal-Mart, Cox, UPS, Delta, and Jabil).

·               Assisted Enterprise customers in conceptualizing and developing custom applications on iOS.

·               Partnered with Enterprise application vendors (i.e. Microstrategy, Roambi, SAP, and Oracle).

·               Partnered with MDM vendors (i.e. Air Watch, Mobile Iron, and MacAfee).

·               Organized and managed Executive Briefings for stakeholders and decision makers within customer accounts and provided strategic recommendations to executives within the customer base.

·               Orchestrated Proof of Concepts and product trials for clients.

·               Acted as a client advocate/liaison between the customer and the business unit.

·               Lead mobile standards discussions(LTE, HSPA+, LTE+) with Enterprise customers

 

Hewlett Packard       August 2006 – January 2011

Enterprise Account Manager

 

·               Sold and was responsible for account growth/expansion HP Hardware, Software and Service solutions into Enterprise and Commercial accounts.

·               Sold and positioned HP/EDS Services portfolio and HP BTO/Mercury Software solutions into large Enterprise accounts.

·               Sold NeoView Business Intelligence/Data Warehousing into large Enterprise accounts.

·               Developed and sold Enterprise solutions sets utilizing Microsoft, Linux, UNIX and Open VMS.

·               Developed and sold Enterprise Storage Solutions utilizing SAN, NAS and VTL technology.

·               Developed and sold Enterprise HP Networking (ProCurve Switches, Routers, Tipping Point IPS).

·               Developed x86 and Midrange server solutions (SuperDome, Proliant, C-Class Blades, Integrity).

·               Developed and integrated complex solutions for customer environments by partnering with SAP, Microsoft (Dynamics, SQL, Azure, & Office), VMware, Oracle, Cisco, Red Prairie, & Infor Global.

·               Negotiated multi-million dollar Global and National pricing contracts for Enterprise customers including (but not limited to): British Telecom, Equifax, Infor Global, etc.

·               Built and maintained relationships with partners (i.e. SAP, Oracle/PeopleSoft, Microsoft, CDC Software, Citrix, VMware, Novell, Symantec, Infor Global, and Brocade).

·               Spearheaded several successful data consolidation and application consolidation projects.

·               Spearheaded several successful Proof of Concept projects for Cloud computing & Virtualization.

 

Verizon Wireless             January 2004 – July 2006

Enterprise Data Sales Manager (Mobile)

 

·               Sold solutions integrating 3G 1xRTT/EVDO with current wireline & wireless technologies and operating systems (i.e. UCC, MPLS, IP/VPN, SSL/VPN, Frame Relay, VOIP, Microsoft .NET, IBM WebSphere, Linux, UNIX, Windows) to executive levels.

·               Built and maintained relationships with partners and vendors (i.e. Citrix, Microsoft, IBM, SAP, Oracle/PeopleSoft, Cisco, Salesforce.com and Nokia).

·               Developed complex enterprise-level wireless solutions (i.e. Set-top boxes, handheld devices) for telecommunications and cable/media companies in order to drive improved efficiencies.

·               Developed security and mobility strategies utilizing SSL/VPN, IP/VPN, PKI, AES, and WTLS.

·               Developed integrated solutions utilizing hardware and software applications (Microsoft Exchange, SharePoint, Dynamics, Siebel, Notes, and Oracle/People Soft).

·               Developed solutions utilizing advanced/roadmap technologies (i.e. IPTV, IMS, Mediaflo).

·               Presented and discussed mobile standards, technologies, and roadmaps (GSM, UMTS, HSPA+, and LTE).

 

Sprint          June 2002 – January 2004

Solutions Account Manager (Mobile/Wireless)

 

·               Sold wireline applications and strategies into 3G wireless data solutions and mobile computing programs.

·               Sold complex wireless solutions for large enterprise as well as national customers (Coca-Cola, Home Depot, McKesson, Delta, Bank of America, Wachovia, and IKON).

·               Presented 3G Wireless Data story as well as demonstrate its capabilities to VP level and C level executives.

·               Assisted all Sprint technical personnel in developing integrated One Sprint solutions (i.e. MPLS).

·               Engaged in BETA testing of pre-released 3G devices and consumer products.

·               Developed customer solutions for wireless applications, wireless security and 3G integration.

·               Developed security and mobility strategies utilizing SSL/VPN, IP/VPN, PKI, AES, and WTLS.

 

Geyser Networks August 2000 – November 2001

Senior Account Manager

 

Lucent Technologies              July 1998 – August 2000

Senior Account Executive

 

Intel Corporation March 1993 – July 1998

Senior Systems Engineer

 

General Electric Computer Services               June 1989 - March 1993

Technical Trainer

 

EDUCATION:

 

The University of Georgia, BA Economics

 

INTERESTS:

 

Volunteering/Community Service, Travel, Sports, and being a “foodie”